• I am paying for the short break, but not actually going. How do I enter the correct name?
• I have cancelled, but haven't had my refund yet.
• How do I make payment?
• Do you take deposits?
• Will the hotel ask for a pre-authorisation card?
• Why has the price changed?
• My payment has failed, what should I do?
• How will my payment show on my bank statement?
• Do you sell gift vouchers?
• Can I use vouchers to pay for a Shortbreak?
• Are there any additional booking fees?
• Is my payment secure?