In line with Government guidance, LEGOLAND Windsor Resort is now open, along with our Resort Hotels! Find out more about the plans we have in place to keep guests and staff safe at the Resort Hotels here.
To allow for social distancing, we need to manage the number of guests we welcome each day. Everyone therefore, including Annual Passholders, needs to pre-book a ticket online to guarantee entry. See the FAQs below on how to do this.
What rides will be open?
We are pleased to confirm that the vast majority of our rides and attractions will be open from Saturday 4th July. For the latest information on what rides will remain closed please click here.
A small number of our rides and attractions will be closed when we first open but we will constantly be reviewing this and we hope to open as many as we safely can throughout the summer, in line with Government guidance.
Dragon’s Apprentice will be closed for maintenance for the rest of 2020 and S.Q.U.I.D. Surfer is also closed due to ongoing refurbishment work nearby. We apologise for any disappointment and thank you for your understanding.
What new hygiene & safety measures will there be?
Our new hygiene and safety measures can be found here. We are updating these measures frequently in response to evolving Government guidelines, so do keep checking back for the latest details.
Do I have to wear a face mask/covering?
You will have your temperature checked on arrival and we recommend that you bring and wear a face covering/mask when you visit.
Guests* aged 11 and over will be required to wear a face covering/mask on some of our rides at LEGOLAND Windsor. Only securely fitted face covering/masks should be worn on rides for safety reasons and we would recommend removing them on water rides in case they get wet.
In line with UK Government regulations, guests* aged 11 and over will also be required to wear a face covering/mask within any indoor setting including indoor queue lines, indoor rides and attractions, our gift shops and when queuing inside for food and drink.
Guests* staying in our Hotels will be required to wear a face covering/mask when using the Hotel lobbies, corridors, lifts and other public areas in hotels (excluding the pool, changing rooms and bar/lounge and dining areas when you are seated and drinking/eating).
*Except for people with certain health conditions and/or disabilities.
Which rides and attractions will I need to wear a mask on?
Guests over the age of 11 will be required to wear a face covering/ mask on the following rides:
- The Dragon
- Mia’s Riding Adventure
- Jolly Rocker
- Spinning Spider
- LEGO® City Deep Sea Adventure
- Merlin’s Challenge
- LEGO® NINJAGO® The Ride
- Haunted House Monster Party
- LEGO® Studios 4D
- Laser Raiders
Guests are encouraged to bring a suitable face covering/mask with them when they visit or buy one whilst they’re here. Guests will not be permitted on the above rides without a face covering/mask, unless they are under the age or 11 or have certain medical conditions / disabilities. Please contact our Guest Relations team on customer.services@LEGOLAND.co.uk if you have any questions about this.
Will Ride Priority Hour be available?
Due to the new ways that guests will be seated on rides, and the enhanced cleaning, we are unable to offer Ride Priority Hour to our short break guests when we reopen.
We will be reviewing this once we reopen to see if we are able to introduce Ride Priority Hour later in the summer. We are very sorry for any disappointment and thank you for your understanding.