Swimming Pool Information

Booking a swimming timeslot:

  • You can pre-book your slot from 30 days before you arrive by visiting our Swimming Pool booking system.  Please do book in the same surname as your bedroom reservation.

  • Please be aware due to social distancing our swimming timeslots are subject to availability and may be limited.

  • Our Guest Experience Call Centre team have the same availability as shown online, however if a date is showing unavailable on the booking link above, please email reservations@legoland.co.uk with your booking reference, preferred date and time at least 72 hours before your arrival and we will contact you.   

  • Our team are experiencing a high volume of calls and emails and are working hard to respond to everyone as quickly as possible – thank you for your patience.

Our Swimming Pool Ratios: 

We do ask that children under the age of 12 are joined in the water by a supervising adult (16+) at all times and that families adhere to the adult to child ratios.*

The adult to child ratios for pool usage is below:

  • 0 to 3 years old — 1 child to 1 adult. 

  • 4 to 7 years old — 2 children to 1 adult. 

  • 8 to 11 years old — 3 children to 1 adult.

  • 12+ no adult required. 

(If your children fall into multiple age brackets the youngest age bracket applies.)

Important information:

  • If you are staying in our LEGOLAND® Castle Hotel the swimming pool is located in the LEGOLAND® Resort Hotel.

  • Our swimming pool is only available for LEGOLAND® hotel guests only.

  • Please note that guests are required to book a time slot for entry into the swimming pool before arrival, our swimming timeslots are valid for 60 minutes. 

  • Pool towels are available free of charge.

  • We also have a gym area (adults only).